Beauty 2 U

Excellent customer service provided by a girl named Tasia. She was helpful in finding the items for my hair. Easy shop

The customer service experience I had at Beauty 2 U was abysmal. Despite being the only customer present in the store, I was greeted with an astonishing level of coldness and an utter lack of communication from the store owner when I attempted to inquire about a specific product. I was genuinely taken aback by the puzzling and disconcerting treatment I received. As a result, I have decided to take the extra effort to drive a bit further and thoroughly explore alternative options in the area, conducting thorough research to ensure a more satisfying customer service experience.

I went here today to get a couple of things. I purchased a pack of gold beads and some weave glue. I didn’t ask for a receipt because I didn’t expect something to be wrong with the two items. However, my weave glue was completely dried out and they were closed. Very disappointed with the quality of your products.

My first time at this beauty store and I was very uncomfortable. The lady followed me around the store. I noticed this because she kept “changing the price tags” and blocking my view as I searched for my items. When I actually needed help looking for the kids stuff, she was very dismissive and just pointed and waved in the direction. It also took two people to bag the 5 items that I purchased. Don’t think I will shop here again.

The store is pretty well organized. The staff is respectful, pleasant and helpful. They did not have exactly what I was looking for in hair color, but I don't wear a very natural color. They did have comparable options to my normal brand and color.