GENT Cuts and Grooming

I visited for the first time today and was happy with the service I received. Nice, friendly people. Very happy with my haircut. They gave me a cold towel during my shampoo which was really nice. I’ll definitely be back. Recommend.

I had a fantastic experience at the Eden Prairie Gent salon. I recently found out that my stylist Erin, who I have been seeing for quite a few years had moved to Gent. Like always, she’s fantastic and always gives me exactly what I ask for and then some. Now that I know where she is, I’m pretty sure I can tell my friends and family who were being seen by her, where she is. Thank Erin for always taking care of us and thank you Gent for acquiring the best. We will see you soon.

Never book with this place! ESPECIALLY WITH DENISE. I travel a lot and get haircuts in different places in the world but I never had such a disappointing experience as today. I booked couple of days in advance and before I walked in I called. It was 8:06, the appointment was for 8:00. I was late because it was impossible to find where they are located. This rude lady on the phone Denise wouldn’t let me in at 8:08 as she was talking about their 10 minute policy, she didn’t want to understand that it is a maze to ge to them as a first time customer, hated talking to that lady, extremely disrespectful and definitely had to do some of her business that is why didn’t take me. The management should know about such employees, not willing to go anywhere (not even do their job, - not talking here

I was visiting for a wedding and made an appointment here at Gent Cuts and Grooming. It’s not too hard to find, but is on the second floor of the US Bancorp building. The haircut was excellent and the conversation was great. She has me looking sharp for the wedding. If I ever need another haircut in Minneapolis, this will be my stop!

They canceled my appointment an hour and 20 minutes before hand. I left work for that appointment never checked my phone because I left straight from work. The girl at the front desk was extremely rude and was just sitting there knitting something not looking at me in the face while I was talking to her was very rude when I asked if there was any appointments available the rest of the day or if I could squeeze in she just told me that I'll have to go book another appointment online for another day. I wouldn't book this place if you care about yourself for your hair, or more importantly your time, dont book or go here.