Charles Scott Salons & Spas

I am unable to leave 0 stars but please regard this review as such. I truly do not like leaving these types of reviews but feel the need to in order to warn others. I had seen Loretta for years for icy blonde highlights and she did a wonderful job. Recently, when I decided I wanted to see her for color, she did not deliver well. I went to her with fully natural, uncolored hair. I wanted very light brown/caramely highlights in my medium brown hair. She said she would be able to do it and then ends up giving me some kind of light blonde highlights. I hadn't asked for any blonde! Silly enough, I scheduled another appointment for her deciding to ask for full icy blonde highlights. Even though my hair already had blonde and she had always told me in the past that my natural color was very easy

This is not a review of the salon itself. I really liked it the last four or so times I have been there. I followed my stylist to Charles Scott after working with her since 2021, and following her to three previous salons. I know she is not perfect and I still trusted her, but my experience yesterday has ruined any trust I had. It isn’t just that she completely missed a spot while applying the bleach or that she did not give it enough time AND didn’t check it before rinsing. It was the lack of integrity she demonstrated by a) trying to cover it up by giving me a weird part; b) blaming the lightener and blaming my hair, saying it was “breaking off” when I pointed out the crazy part and the spot she missed. She offered to apply more bleach but, the thing was, she had already had to touch u

Charles Scott Salon in Avon is my new go to Salon. My Stylist Valerie. She took her time and listened to me and made me Fabulous! The staff is very accommodating too! And it won't bust your wallet. I highly recommend

Went in for my first haircut in a long time and my first ever highlights recently and I have never been happier with my hair!! Melanie was my stylist and she was meticulous and talented- I cannot recommend her enough. Great salon with amazing talent ♥️♥️♥️

Had nails done by Michelle and am so grateful she saw my vision to make these beauties and she was so kind to me (a nail newbie) to offer education about care/removal/etc. The salon is super clean too - very well taken care of.