Beauty Island

Great place to shop, well organized. Little bit pricy…

I only visited this location to speak to the owner of their affiliate store, Wig Island. The owner was pleasant enough and helpful. However, she only justified the behavior of the person we had encountered in her wig store on the other end of the mall. Uni (so she claims was her name) was extremely rude beyond measure. Customer service is a joke at this establishment. She couldn't answer simple questions; "I don't know" to everything. Then she claimed, "I'm exhausted, I've been helping you for whole hour." Excuse me, but isn't that what she's paid to do all day regardless of how many customers or length of time they stay during business hours?! I drove an hour from my home on my off day to be told, "I can't help you."

There is an Asian lady that works in this store that is racist as hell. I shop at this store all the time for my beauty needs for me and my children but when she is there the atmosphere is so different because she walks behind all the black guest that walk in the store even if they say they need no help. Today I went in the store to possibly exchange some packs of braiding hair that I purchased yesterday for another color, nobody spoke when I walked in the store with my bag in my hand. As I finally came back to the front after deciding to keep the hair that I already purchased with the receipt in the bag and just decided to purchase an additional color to go along with it I stood in line. I get to the register and hand the Asian lady the stuff I wanted to purchase she then questions me ab

Asian lady took time out to help me. Recommended headband wig. Also cashier didn't have an attitude. Pleasant shopping. I will return just because of the service.

Please DO NOT GO HERE!!! The lady who worked here did not HAVE GOOD CUSTOMER SERVICE!!!! For Starters: There was a sign that read “No Strollers” so does that mean A woman who has a little child can’t bring a stroller into a BEAUTY SUPPLY STORE?? also there was another sign that read “No More than 3 people in a group”? REALLY? so there were 4 of us today so does that mean I can’t shop here with more than 3 people even though the purchase had already been made? Also there was a young worker who was assisting my grandmother with wigs that were a “4 wig try on per visit” so if I wanted to buy every wig in the store I couldn’t see if they my grandmother before I buy them?? REALLY! Also the lady who was working there YELLED for her through the store while she was with a customer?!?!?! Also there