West Hills Nail Spa

I love this place. It's easy to get an appointment even with little notice. Ken gives the BEST pedicure massages! Annie and Rose are great with the my hard gel manicures and also very sweet. This place is very child friendly. My 3 year old son often tags along and hangs out with me during my appointment and they're so kind to him.

I visited this place for the first time yesterday with two friends. I actually recommended it because a colleague had given me good feedback about their service. The manicure itself was nice, and the lady who helped me did a good job. However, the tipping situation was very disappointing. I was charged a $15 tip automatically without anyone asking. One of my friends was charged $12 the same way, and the other wasn’t charged anything but still chose to leave $10. I don’t mind tipping — I usually tip around 18% — but adding such high amounts without any conversation or consent doesn’t feel fair. I dont want to mention her nae though. When I mentioned this to the colleague who recommended the place, she was surprised because she has never been charged such high tips there. A few of my other

I had a gel manicure done, and within a couple of days the gel started peeling. I came back to have it fixed, but the same problem happened again on other nails shortly after. This was disappointing, and the staff were also not very friendly. I wanted to share this feedback, as the quality did not meet expectations.

I’ve been coming to West Hills Nail spa for over three years. I love the location because it’s close to my house but what I love is the service and the people. I feel so well taken care of each visit. I love having Hannah do my gel dip and Sara do my pedicure. Hannah always listens to all my design ideas and each time implements my idea with careful creation and dedication to a job well done! Sara is so careful when doing my toes which I love - it’s never rushed and always done expertly and looking fabulous ❤️. Also the shop is super clean and the equipment top notch. The front staff always is so welcoming especially Kelly and Jasmine who understand great customer service and always with a smile 😊

Absolutely love this spot! Been going here for almost a solid year now! I am never disappointed! Nails Pedi and eyebrows! They