Twisted eyebrow threading

I've been going to this place since moved to the area about a year ago. In the past they've always done a great job. However, today I went in and there was a new threader there. She was very young and wasn't as courteous as the other threaders usually are. She seemed vaguely bored and annoyed by everything, very teen angsty. I wouldn't have cared about her general attitude so much, but she did an absolutely terrible job on my eyebrows. They're totally uneven in shape and width, and neither one looks anything like the shape that I had them filled in (I always pencil in my brows beforehand so the threader can see the shape I want). She also left me with a bald spot on my inside left brow that will take months to grow in, but also missed/left a bunch of small hairs along the brown bone. This

The eyebrow tech over threaded my eyebrow, it looks like half of my left eyebrow is missing in the middle. I have thin brows and light hair so I didnt notice until later..I have been getting my eyebrows threaded for years and this has never happened. I am not really sure what I can do now but not happy for sure and will never come back here.

today in mothers day i visited with my daughter. we have been coming to the lincoln location for about 2 years now. I got my eyebrows threaded and you can clearly see that my right eyebrow was threaded too much and now my point ended WAY higher then the other side. the tech (i believe the owner) threaded too much. more clients walked in and i waited until she was done with them to ensure her customers didnt know she had just messed up my eyebrows. I showed her her mistake and she said "i only followed your pencil line" i stated i do not draw or pencil in my eyebrows at all, never have. she took a closer look to see if she could aay she didn't touch that part but she could tell she did and then told me. im sorry i messed up, i may have taken 1 or 2 extra hairs" i said no my eyebrow is 1/3rd

I always leave here so happy with the services I receive, even though I live two towns over- it is so worth it!

I stopped by this establishment in august for the first time, and purchased their gift card for $50 cash I was happy with the service. fast forward to 11-7-23 went in again and had eyebrows done, when it came time to pay I was asked if I wanted to repurchase the gift certificate, I agreed took out my Credit Card and paid, the machine did something an according to the girl there it didn't work took the card out again and charged it again, Come to find out that both charges where pending on my account called the bank and they confirmed that no charges had been declined, contacted the owner and she was sorry and said she would take care of it. I said I will let you know once both have cleared, well come to find out she will not take care of nothing she refuses to believe me even after showing