Ocean Nails Spa

I come here to get my nails done occasionally and my eyebrows and mustache waxed regularly about once a month. The amount of times they have burned me with the wax after explaining that my skin is very sensitive and it needs to be on very low heat is unimaginable. Usually when a person goes to wax their eyebrows they apply baby powder, but since they are always in a rush, they could care less to apply any protection and apply the steaming hot wax onto your face. After burning me 3 times, one of the managers said that whenever I come in she will do my eyebrows for me since she knows how sensitive my skin is, and knows exactly what to do. After a couple successful waxings with her, I go again a day ago and I got burned again! Due to the lack of attention and the rush that they are always in.

I came here for probably about a year and never really had a bad experience. Occasionally my nail artist would question my nail color choices or make little comments to me but for the most part I ignored it because she was doing a great job on my nails. All of my good experiences are completely overshadowed by the fact that I have been dealing with a fungal infection on my nail for almost a year since getting my nails taken off. I’ve gone to so many doctors and it is NOT something that is easy to treat. I watched countless times as the technicians pulled dirty utensils out of their drawers and didn’t wash hands between clients. Frequently if I came on time to an appointment but my nail artist wasn’t finished with her previous client, she would call me over so she could switch between doi

Beautiful nails, but when I went up to pay they last minute decided to charge me an extra $5-7 dollars for no reason. While I was getting them done they tried to do the same thing to another customer. When I asked why, the lady said she’s doesn’t question her boss. They ended up only lasting 3 weeks when usually my nails last around 6 weeks from other places. Definitely will not be going back.

I called in the morning to make an appointment and they told me to come 945 AM. I showed up on time and had to wait about 10 minutes til they seated me for a pedicure. An employee set me up and had me start soaking. After 10 minutes no one came to start the pedicure. I asked a few employees who would be doing my pedicure and everyone shrugged and called to the front and we were ignored. I got up from my chair went to the front desk and said, if you didn’t have time for me at 945 why would you tel me to come? She apologized and went to the back looking for someone to take me and no one was available. She told me to sit back down and wait a few more minutes. At that point my baby started crying (after 25 minutes in my arms she was getting restless). I got up and left. I will never come here

Went with a group of friends and they graciously fit us in before closing. Acrylic set, gel manicure and dip manicure were all reasonably priced, done quickly, and looked great! While the entrance was not wheelchair accessible, employees were very helpful in accommodating a wheelchair and walker. Our nail tech went above and beyond- helping get my friend’s wheelchair off the curb, and even bringing her bag out to the car for her! We will definitely be back.