Marshalls

MARSHAL, Parrish FL I normally enjoy shopping at this Marshalls, and I visit often since it’s close to my gym. However, I’ve had two experiences recently that were upsetting. First, there is an older cashier who repeatedly pressures me to sign up for the Marshalls credit/rewards card. Each time I politely decline, but she insists and makes guilt-based comments like “That’s a shame, you come every day.” After that, she becomes dismissive and seems unwilling to help. It makes the checkout experience uncomfortable. Second, I attempted to return a dress with two receipts. When neither receipt matched the item, the associate asked for my driver’s license and issued a merchandise credit. After the refund was already processed, two other employees suddenly stepped in, grabbed the dress, examined

I picked out a Christmas decoration for my mom that was slightly damaged. A gentleman on the floor told me they would discount it at the register. When I brought it up, the manager, Frank, said, “I don’t care who said that; I’m the manager here, and we’re not going to discount it.” His tone and attitude came across as unnecessarily dismissive and unprofessional — his ego definitely showed through.

It was an amazing experience. It looked like a vomited Christmas. Nice clean store.

Staff was great!! Lines moved super quickly for check out

Very clean store nicely displayed and helpful sales staff. I’m conveniently located between UTC and Ellenton/parrish. Traffic is heavy in both locations. The one thing they need more of are restaurants serving a nice lunch for a group of ladies to enjoy conversation and relaxation.