Bath & Body Works

This Bath & Body Works in the Bolingbrook Promenade has a great selection of candles, hand soaps, and lotions. The travel-size hand sanitizers are perfect for the car, office, or school. 3-wick candles are sometimes on sale for $15 (normally $27) and come in a wide variety of scents, plus they last for a good long while!

This is my second time coming here and I really hated my experience. I wanted to redeem “my birthday surprise free item.” The coupon states that it’s a “free item up to $9.95 value, no purchase necessary.” I walked up to the cashier, gave her my soap priced at $7.95 and showed the coupon. Right away, the cashier said that the coupon only works for travel items and you would have to purchase something with it. I asked her “even though it says no purchase necessary?” She looked in disbelief and was like “oh they changed it,” not even fully knowing what the coupon said or even read the fine print. I walked away and read the fine print and there was nothing there that stated that it was only for travel items. It only said it’s a free item up to $9.95 value. So I decided to ask another employee

This might be my new store! It has a boutique vibe that made me regret my online order because I really wanted to stay and browse awhile. I love the lighting and color coordinating of the products and the short while I was there they seemed to have plenty of everything. The staff was friendly and I was in and out in a few minutes.

I had a truly upsetting experience at the Bolingbrook location. I came in with a great attitude and made a purchase during the sale because I planned to give it as a gift. I politely asked for a regular bag instead of a promo one, simply wanting it to look decent — nothing unreasonable. Unfortunately, the cashier named Gwen made the entire interaction feel humiliating. She was rude, dismissive, and acted like helping me was a burden. She pretended not to understand such a simple request and gave off the kind of attitude that makes you feel completely unwelcome. Even worse, her behavior made the customer behind me feel entitled to start acting impatient, like I was the problem — when in reality, Gwen simply wasn’t doing her job properly. I have to say though, the store manager Yasmeen was

Good atmosphere friendly workers, lots of things to choose from and good prices.