Universal

Who the heck is hiring that lady in that store. I was there many times before, but I won't risk to go there anymore. I am scared. Before today's visit, that in fact didn't happen, I called this place to get some information. Instead to get answer I've heard bunch of words I could summarize as "what the hell you want from me, and why you bother me".

A well-stocked Polish pharmacy and drugstore. Unfortunately, the service was below any standard. Old lady was very unprofessional and rude. If you have a parcel to send, avoid this place as much as possible.

Usually I no write reviews but in this moment I just have to . The person who works there ( older lady) wasn’t helpful and she was very rude . Whatever questions I had she answered me with really bad attitude. Very disrespectful ! Probably I was there last time .

Unfriendly service, just like in 1980's Communist Poland where the store ladies acted as queens treating customers any way they wanted, badly. Today we were driving more than 20 miles to post a parcel to Poland. We got delayed for a few minutes very near to the store, navigation calculated our arrival one minute after store's closing. I called them to ask if they could wait for us just one minute; they refused. Meanwhile, the traffic eased, we arrived at 3:59PM. We saw a customer leaving right in front of my husband, but since they knew we were coming with a parcel, they closed the door right in front of our nose to avoid serving us. I wish I never called so they would not be prepared to jump up in order to lock the door and avoid being held up for an extra 2 minutes. This is how much

Universals used to have professional personnel handling the packages. Now there is an old lady that does not speak English. Even though most packages go to Poland, the worker should speak English at last words pertaining to her job. She does not speak English nor tries and have attitudes when the customer doesn’t speak her language.