Ulta Beauty

So I just left Ulta on 2/8/26 around 1:45pm - Completely unhappy and appalled with the experience provided. I had came from Marshalls with a large dog toy and was walking around the store. I was stopped and asked if I needed a bag and that of the toy was something they sold. I then said “no, it’s a dog toy from Marshalls”. Completely fine with that associate, she was kind about it. I then go back towards the hair products and then another associate walked up and then handed me a bag. Told me to put my stuff in it. So I put my stuff in it and I walk up to the front to check out because I’m over it at this point. The girls name tag Tiersten was checking me out, I had told her “this isn’t anything Ulta sells, I was stopped twice this is a dog toy from Marshall’s”. She has asked who, to which

I Went in tonight and had such a great experience at Ulta! An employee named Shyanne helped me pick out foundation and concealer. I let her know I don’t really wear makeup, but that I’m getting my makeup done soon for a photo shoot, and she was incredibly helpful and patient. She took the time to ask about my day and the photo shoot while helping me find the right foundation for my skin. She was very sweet, kind, and easy-going, and made the whole experience comfortable and enjoyable. Thank you, Shyanne!

I've had my brows done by Kristine several times now and I love her!! She does an amazing job every time and makes you feel so comfortable. I've recommended her to all of my friends :)

So disappointed in this store, they hound you as soon as you walk in asking if you need anything then sometimes follow you around the store like you are going to steal stuff! Absurd. Then when checking out the cashier Tristen maybe her name was she had such a bad attitude then tried to make small talk after wards to make up for her bad attitude! No thanks don’t want to waste my time talking to you after that! Will not be returning!

Good morning, I just want to share with Westminster. How amazing your team is. How you came through for me? I felt miserable all weekend after getting a bad haircut from belmar in lakewood, colorado, the lady chopped my hair and made me it made me feel ugly i didn't want to do anything. I canceled my party Saturday, after showering and redoing my hair, I still felt ugly and didn't want to be around anybody woke up showered, redid my hair again and still felt miserable and ugly called Westminster. Early morning and I told the lady the situation, the manager who is amazing. I did not get her name. I'm not good at names and she got me in at 215 and the lady who took over and B fixed my hair was amazing. I walked out of there, beautiful confident. So kudos to westminster, for going above and b