Ulta Beauty

Multiple workers, few offering assistance. Had to ask a worker for clarification on a discounted product, purchased the product, only to realize it hadn't been discounted. Went to dispute the discount, and was told "I should have read the fine print better"... I HAD THEIR OWN STAFF CONFIRM THE SALE!? I will never shop there again and will return all of the other products I purchased!

The 1 star reviewers are a bit mental. Go to Lowes and try and return something without a receipt or the card you made the purchase with. They'll offer you store credit. The staff here have never pushed me on CC's, and have always been kind. I get things for my wife here and they always help me find good options for presents and gifts. Don't listen to the haters. Thank you for always being helpful.

I usually have great experiences with the stylists at Ulta. They are usually very competent and efficient but this was the longest hair appointment of my entire life. I don’t know what the other stylists are like but I got my hair done by Eliza. I booked a cut and color and it took her 6.5 hours! I got a balayage in (all over color) and a trim. I have a lot of hair so I expected a few hours but not my whole day. My Ulta stylist back in Colorado did more than that in less than 3 hours. It took her so long I had to come in the next day for my cut/style which just took wayyyyy to long and the style wasn’t great either. I’m giving 2 stars because she was very nice and it’s not her fault that Ulta hired someone inexperienced— she just did her best. But I expect Ulta to have a higher standard. I

I have never been to this location & had such a negative experience there today. I go to return over $100 worth of stuff & I explain that I’ve lost the receipt. The girl behind the counter explains that if I don’t have the receipt, I need to show proof of my card ending in a series of numbers I was not familiar with. I check all 3 of the cards I use & explain to her that it doesn’t match any of them. She says it’s not her problem & that all she can offer me is store credit. So I go home & pull up my bank statements & sure enough, the purchase was made on one of the 3 usual cards I carry— except the last 4 digits are completely different than the ones she claimed. Now I have to go in for the THIRD time to return this merchandise because their whole system was down the first time I tried to

I have always had an excellent experience at this Ulta location! The staff are consistently both friendly and helpful. You can tell that customer service is their top priority as they truly go above and beyond. Highly recommend!!