Ulta Beauty

If you’re not getting your brows done at this Ulta Brow Bar, I honestly don’t know what you’re doing. Nora is AMAZING at what she does. Every time she does my eyebrows, I leave feeling confident and looking my absolute best. She is so talented, detail-oriented, and really listens to what you want. On top of that, she’s so friendly and easy to talk to, which makes the whole experience even better. I genuinely look forward to my appointments with her. If you’re thinking about getting your brows done, Nora is the one! 💛✨

I’ve been shopping at Ulta for many years without any issues, but I experienced my first real hiccup after my purchase yesterday. I bought a concealer and I didn’t realize the box was empty until I got home. I called the store to explain that I may have accidentally picked up a tester box assuming since it’s so new? The person I spoke with assured me I could bring it in for a return… along with this concealer I also purchased a foundation the same brand as the concealer, but after a long day of work, and using the recommended prep steps and the brand’s setting spray, the foundation just didn’t sit well on my skin (I have rosacea…) Because of that, I decided to return it as well. What didn’t feel good was how the situation shifted once I came in. Of course there will never be an issue wit

I hope Ulta will take time to reward and acknowledge two top notch employees at the Belmar location, "Angel" and "Jimy". I had such a great experience yesterday with their help! I was in the store shopping for a new fragrance. Jimy and Angel were so helpful, friendly and most important knowledgeable! It's really difficult anymore to find sales people who actually have any knowledge about the prouduct they sell. Angel and Jimy clearly love their job and they go above and beyond to accomodate customers. So, come on Ulta, acknowledge their world class customer service and the great asset that they are to Ulta! Thank you again, Jimy and Angel!

I have been coming to this store for over 12 years and today I had the absolute customer service ever. I couldn't find anyone to help me. They always wear black. Today a person in a shrubby gray sweatshirt and jeans carrying an orange shopping bag...who looked like a customer asked if she could help me .. I thought she was a customer too. I was taken a back.... Because I was looking for an employee. I then added that I wanted to get my Dior Creme... She then said "What's that"... It just kept going. It was awkward and I was feeling uncomfortable. Normally an employee will get in the drawer, get me what I'd like and take it to the front for me... She grabbed the display box and handed it to me. I wasn't exactly sure if it was the right one... She then went on in a snotty tone "that'

I’ve shopped at Ulta for years and recently had a bad experience with a manager named gina. The checkout was very long and when it was my turn the cashier needed to call a manager to use my points. I was fine with the wait but the cashier had to repeatedly call for a manager. When the manager finally came she ignored my cashier asking for help and helped someone else but looked straight at me before walking away. At this point I was irritated because I had been waiting a while and the manager was rude to the cashier and ignored us. She finally came to our register after almost 5 minutes. She was rude and dismissive and I’m very disappointed in this interaction.