Ulta Beauty

I just had a terrible, uncomfortable experience at the Laguna Niguel location, after seeing similar experiences I'm other reviews, thought I would share. I'm a diamond member, loyal customer for 20+ years... I shop monthly at Ulta and from the minute I walked into the store today, this specific associate with long dark hair, black glasses and red lipstick basically stalked me. She greeted me from the counter and was behind me within a minute asking if I needed help. Six different places I visited in the store, she was right behind me, offering a bag of course. 3-4 different associates asked if I needed any help and I was inside that store for less than 10 minutes.. I felt so uncomfortable, absolutely targeted. She even followed me up to the counter where I spent $150 on my usual items. I

Had the best experience yesterday Shopping , I just wanted to share how wonderful the beauty advisor that helped me was! I walked in looking for an eyebrow pencil . She gave me some tips showed me how to do my makeup and I walked out feeling beautiful! I was like dang who’s that girl in the mirror! Thank you, Katie! You are great at what you do! I usually walk in feeling overwhelmed because there’s so much stuff in there. You never know what to get but what she put on my face I grabbed had it not been for her I probably would’ve gotten just one thing.🩷🩷🩷🩷

I've been booking with Meagan at Ulta for the past two visits and I absolutely love her work. She's helped me go lighter while keeping my hair healthy, which has always been a concern for me. My hair is honestly the healthiest it's ever been, and it looks amazing. She really listens and takes the time to make sure your hair stays strong and beautiful. On top of that, Meagan is incredibly kind and makes you feel comfortable and cared for the entire appointment. I highly recommend her!

Checked out the reviews for this place to see if what I went through was unique, but unfortunately it appears to be the common experience at this particular store. I have 2 specific experiences, so here they are. First, I don’t know if this middle aged lady is the manager or not but I believe her name is McKenzie? She’s not just a employee is because she was giving orders to other workers. She was talking and gossiping to her coworker from the moment I walked in, and didn’t even bother to look up and greet me. When I asked her for some help, she was quite rude and in front of me called over a girl who was getting off her shift to help me on her way out which is unprofessional. That employee was already clocked out, so came over to me with her bag and everything ready to leave. She gave me

Just got my hair highlighted and cut by Leyla, and she knocked it out of the park! Very sweet and knowledgable hair stylist, and she made my blonde highlights look so natural and so gorgeous. This is the best my hair has ever looked. So glad I've found my new stylist!!