Ulta Beauty

Ulta I love you but I'm begging you to stop using Veho for shipping! Terrible company! They stopped sending emails and updating my tracking for days. After contacting them I was told my package was sent back to the warehouse and would be redelivered in 24 hours. Six days later and my package still hasn't been sent out. I'm trying to cancel my order and now Ulta is offering to reship my item with no extra cost...really!? I guess they missed the part where I've been waiting for my package to be reshipped six times now. I'm over the shipping company just cancel my order!

I knew when the young woman who helped me mentioned that they don’t get commission that even though she lead me to a slightly expensive product that it was a genuine recommendation. Commission worthy service :) loved the product I was color matched for.

I live in Louisville. I Called everyday for 3 days trying to book a skin appointment and they continued to hang up my call. Once some one answered they were extremely rude and nowhere near understanding. I’d hate to drive over the bridge for no reason. I never got a name but the Staff who opened 10/28/25 10am- 2pm is trash

I came into the store for a DoorDash, and I realized very fast that I would not be able to find anything. If I spent the entire day in the store. I quickly found Jackie who was standing next to me and she absolutely murdered the list. Thank you so much.

I always go to this location to buy everything I need but recently I visited and things seemed off. Firstly I walk in, no greeting and no one at the registers. I go to IT cosmetics where I get my makeup and my shade is missing. The store seemed dirty empty and in disarray. So I interrupt the brunette tattooed I’m assuming manager that I haven’t seen at this location before while she’s talking to other employees at the salon to ask her if she has my shade in stock. After a few minutes of her being gone she hands me the shade and asks me if I’m using a credit card. I explained to the misses that I’m using my debit card and she then asks me to sign up for “their company card”. I kindly say no. She walks me up to the register and continues to ask me and tell me all of the benefits, again I tel