Ulta Beauty

Really a two and a half stars. Very hard to book any kind of appt and usually have to cancel due to appointments not being honored anyway. They can't seem to keep staff, always new people. Good product selection though and sometimes good bargains if you hunt

After patiently waiting for assistance finding a particular item. The store employee proceeded to hang out with her friends rather than assist. Then at checkout, the cashier proceeded to have a personal phone call instead of ringing up my order after she called me to the register. Will Never go back. That’s why everybody orders online these days because nobody has good customer service.

This used to be my go-to Ulta store but each interaction with the staff gets progressively worse per visit. Whoever was at the makeup counter when you first walk in (short, slim white girl with dark hair) was kinda rude when I asked if a color corrector in MY NYX conceal + correct pallet I had matched with the individual color stick. I could not tell based on the lighting in the store and did not wanna use the tester. She was eager to help anyone else in the opposite direction of where I was but when I finally got her attention, I was dismissed quickly after she said the colors matched. This was a less than 10-second interaction... When I got home to try these, the colors did not match at all and I really hate returning makeup, so I might take it to another Ulta with better staff... Hopefu

Always delightful!! The customer service is immpecable!! Love Ulta

Staff was very pleasant and helpful. Justa did my makeup and I love it! Best makeup I’ve ever had done.