Sally Beauty

I ran in with a friend the other night cutting close to when they closed, worried I might upset whoever was working. To my luck I was met with Andy & Leanna who were so very friendly as well as helpful in my search for hair dye, nail polish, and the right shampoo/conditioner for me. :)

Over the years this store has seen a few different people but the last few times I have gone in the associate has been super helpful and friendly, even offered advice. Normally I’d have to go to them but after apologizing profusely for coming to the store 10 minutes before close, the associate made me feel as though I was actually wanted there, even if she was absolutely trying to close the store. This is customer service.

I'm honestly extremely frustrated with the Sally Beauty in New Bern. They have an okay selection, but they are constantly running out of stock and their sales posters are misleading. I couldn't even ask about the sale until I was checking out because the lady, who I assume is the manager seeing as she is there every time I shop and moved over from the previous location, is constantly disappearing. I stood there for 15 minutes waiting for her to come back out from the back as the other employee was checking out a long line of customers just so I could ask her for more information about the sale. During my last visit, she was rather rude, was on her phone almost the entire time, and even disappeared for a while. At the previous location, she acted as if my asking her to help me find some ble

This is the worst Sally’s I have been to. I spend a min of $200 a week at Sally’s as a local hair dresser and I called Sally’s tonight at 6:31 pm and spoke to a girl. I asked her what time she closed she said she would be open 30 more minutes she was closing at 7. I left vanceboro and hurried over. I arrived at 6:46pm and the door was locked. I called several times as I could see her inside. Finally she answered the phone I explained to her I was the one who called and desperately needed just 1 bottle of developer and explained she told me she would still be open. She said oh well come back tomorrow. I then asked her name because I wanted to speak to a manager she said I’m not telling you my name and my manager is sick so she won’t be here for a while. The rudest and worst experience I hav

Beautiful store, well stocked with the most knowledgeable people working there. 1000% better than the greenville store. We'll worth the drive to new bern.