Regus - Washington DC - 601 Pennsylvania Avenue

I've had a fantastic experience with Regus in Washington, USA. The office spaces are well-maintained, modern, and provide a highly professional environment. The staff is incredibly helpful, responsive, and always willing to assist with any needs. The flexibility of their plans makes it easy to scale as my business grows. The meeting rooms are well-equipped, and the overall atmosphere is perfect for productivity. Highly recommend Regus to any entrepreneur or business looking for a top-notch workspace!" Would you like me to adjust the wording for a specific location or service?

My wife rented space with this company and it seems at every turn they’ve lied or misrepresented things. Early on the in the contract with Regus she told me how the sales person misled her and how she was annoyed and inconvenienced her. I was with her a few days later when she got a call from Regus and she said “oh this must be customer support calling to follow up” - no. It was a sales person trying to sell her an upgraded package. For all the issues she’s shared with me, she has never gotten a follow up call/email from management or customer care. I’ve overheard some conversations and seen some emails - they are condescending and seem committed to NOT helping resolve issues. I would never recommend this company after seeing how they treat their customers.

Although the front desk people have always been great, everything else about Regus is awful. For example, you can never, ever get anyone on the phone. They engage in deceptive contracting. And Google absolutely hates Regus: your law firm or business will never rank highly on Google as long as you use this address. P.S. Even their response to this is awful. It is not like you can actually call someone. Instead, it suggests that I go through some bureaucratic process to try to resolve this. They are AWFUL and they cheated me out of thousands of dollars through their deceptive practices.

Do NOT USE THIS COMPANY! They are scammers. The salesman scammed me into incorrectly signing up and charged me more than we agreed upon initially. I signed a contract for 1 year at their 1101 Pennsylvania Ave NW location. I created an LLC, entered business contracts, ordered marketing materials, and registered my business with various government entities as a mailing address. They closed the center and attempted to move me. I declined being moved and asked that my contract be cancelled. I WAS TOLD MY CONTRACT WAS CANCELLED. Despite this, I am STILL receiving invoices charging me monthly for the new location and when I emailed and called, I was told I had no choice and was stuck in the new contract. The workers here are rude, dismissive, and think they can bully you into their contracts. It

Awful awful awful company. They will attempt to scam you and trap you in contracts you never agreed to. They will not listen to you and will lie straight to your face, transfer you to another worker, who will tell you that you're out of luck. Predatory liars. I cannot warn enough that Regus is an AWFUL company to do business with. STAY AWAY!