Refuge

Carmel-By-The-Sea, CA · Spa

Rating
4.5/5
★★★★★ 4.5
Reviews
20
Rank in Carmel-By-The-Sea
#11
of 27 salons
City Percentile
19%
rating percentile
Address
Refuge, 27300 Rancho San Carlos Rd, Carmel-By-The-Sea, CA 93923
Phone
(831) 620-7360
Website
www.refuge.com
Status
Closed · Opens 8 AM

Refuge is a salon located in Carmel-By-The-Sea, CA. It is one of 27 salons listed in Carmel-By-The-Sea. Its 4.5-star rating is slightly below the Carmel-By-The-Sea city average of 4.8 stars. It ranks #11 of 27 salons in Carmel-By-The-Sea. There are 10 photos associated with this location.

About Refuge

At Refuge we aim to provide affordable relaxation through use of our Refuge Thermal Cycle. Our silence policy, our exceptional massages, and our beautiful natural setting contribute to an unrivaled relaxation experience. Enhancing the lives of our... More

Hours

Saturday8 AM–10 PM

Customer Reviews

★★★★★ 5.0 DJKwan Lee · Sep 2025

First, I received the scheduled massage with my wife. It was very cool because it gave me strength and softened my tight muscles. There was a lot of hot and cool water baths, and the steam shower was particularly good. I've been to several places, but the shower area is clean and there was no good water like this one. It is a great place to relax in a quiet atmosphere. 👈Strong Recommendations 👌

★★★★★ 5.0 Siarah Garcia · Mar 2026

I had an incredible experience this morning at Refuge. The entire space was immaculately clean, peaceful, and beautifully maintained. From the moment I walked in, the calming atmosphere and subtle, refreshing scents made it easy to fully relax. The eucalyptus steam room was my absolute favorite — deeply soothing and restorative. I even found the courage to step into the cold pool afterward, and I can honestly say I walked out feeling glowing, rejuvenated, and so proud of myself. The staff were warm, welcoming, and attentive without being intrusive. It truly felt like a sanctuary. I’m already looking forward to returning as soon as I can.

★★★★★ 5.0 Cory Langelier · Feb 2026

I had the best massage ever today. Elizabeth was nice and very skilled. My husband had Melanie she was also very skilled. We were both wishing we had booked 100 minute massages. It has been several years since we had visited the spa it is still as wonderful as I remember. I can’t wait to come back again.

★☆☆☆☆ 1.0 JoAnneh Nagler · Feb 2026

TERRIBLE SERVICE! JUST TERRIBLE! WE've been trying for two months to get a reservation for the weekend of March 7-8 and we're having a terrible time. We tried their site (and tried calling--that was a dead end) since we made our hotel reserv in early January--nothing worked, for TWO MONTHS. Then we emailed them and they said to wait 4-6 weeks b/c they didn't have March open yet. So, now we're mid-Feb, my husband went on to sign us up for day passes, and it would only let him sign up for himself--and then when I go on I can't get the same time! JUST LAME AND UNKIND AND WRONG. And of course, they don't answe the phone--big surprise! My Dad was a truly successful businessman, and he used to say, "Never act like you're so cool with your services that you can't be reached or can't be accessed.

★★★★★ 5.0 Ale Romero · Jan 2026

The massage was AMAZING! My back feels so much better. I am so very grateful to the kind woman that gave me a deep tissue massage, unfortunately I forgot her name :( I can only remember the hospitality and the amazing work she did on my neck and back. She did have a beautiful shade of red hair but I'm sure moght be more than one person with that description. The sauna was nice, the steam room was very steamy. The cold pools felt like ice water, the cool pool was kinda the same. The warm and hot pools were relaxing too with little waterfalls making nice white noise. I just wish the hot pools were a little bit hotter. The whole experience was exceptional but the absolute highlight was the massage. Very much worth it!

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Wheelchair Accessible Restroom

Services

SpaDay spaMassage therapist

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This listing is informational. Contact the business directly to verify credentials, services, and availability.