ONE Spa

The facials with Dianna are the best in Los Angeles. Truly hard to compare her to anyone because I’m always surprised by a new technique, her skill & deep passion for her art form. Very fortunate to have found her & I can’t speak higher of what she offers to people.

I was parked to this hotel and their staff's family members were parked illegally in front of me in the red blocking my view next to a sign that very clearly read no parking. I asked them politely to leave and excuse me are you a supervisor here do you work here because I just want to let you know about your staff members family members that were parked illegally and they're red for an hour and refused to leave. I just drove an hour on a holy day that I have to spend alone and they were so rude and cavalier about breaking the law. If this is the caliber of staff that works here, I don't think I'd ever want service here. They should make sure that their staff members realize that this place has a good reputation and they are selling it by being rude to people who are visiting from far away

There were several things I liked about the experience here, and there is also room for improvement. First, what I liked — I liked the steam room and the towels and robe were great quality. What could be better — Though I booked an hour length massage, the actual massage I got was less than an hour. The massage therapist didn’t do both sides evenly. For instance, did right hand but not left. I specifically requested unscented oil, and reminded the massage therapist at the beginning of the session (and it seemed heard and totally doable), and yet still a scented lotion was used before I interrupted and asked for my original request. It’s a little odd needing to walk through gym to get to bathrooms / lockers, but that’s more structural / outside of the staff’s control. Overall, a 3 sta

Beautiful Spa, brand new, beautiful views of the volcanic rocks, and with all the amenities imaginable. My therapist who did the facial was so nice and competent. It was the best facial I’ve even had in resorts. The couple’s massages were really good to but I recommend the 90 minutes for a more thorough experience. Highly recommend 👍🏻👍🏻

Location near the Venice/Santa Monica broad walk is very cool. You can take a leisurely stroll, have lunch at Shutters and enjoy a spa treatment all in one day!. We had Massages and facial which exceptional. The service is outstanding.