MAC Cosmetics - Belk

Sabrina was friendly and skilled. She did my makeup and gave me some great tips!

There is never anyone to help around here. Came here on 3 different occasions and had to wait minimum of 20 minutes before someone helping us.

Waited 15 min to smell and purchase Candy Yum Yum and there was NO ONE available to help me. Went to my car to chat to ask MAC if they could possibly send me a sample due to my poor experience at this location and my really wanting to smell the fragrance and purchase based on my friend’s recommendation and they refused. Sadly I will not shop with Belk or MAC again. There is a company out there that values my business!

I have been a MAC customer well over 10 years....can't believe this was the 1st time I made a visit to the Carolina Mall Mac counter...I guess I don't frequent that mall alot....but my 1st time experience was AMAZING and well above great customer service expectations...I met a young lady name Tamara....she was so helpful and patient with me...and the most amazing things ...she had my face photo shoot ready...I think I've found my new MAC counter even if it is a little further to drive....Thank you Tamara!!

ALWAYS short staff! Staff not very friendly. Tam was not very friendly or outgoing at all. They Will have you waiting and waiting. never once apologized. Get more and better staff!!