La Nails

We showed up for an appointment my mother-in-law had booked, but the salon said they had no record of it. They didn’t make any effort to check into it, and even though the place was completely empty, they wouldn’t try to work us in. Instead of helping, they just focused on repeating that nobody ever called, which came off as pretty rude. We looked back at her calls and know she called the place. Honestly, it felt like they didn’t care at all about keeping a customer. Not great customer service.

My MIL and aunt always come here, have been coming here for over 2 decades. I came in for a simple manicure - it was done so quick and proficiently, I love Tony and his family. They are so comforting and accommodating, and incredibly clean - 10/10 will always recommend. All’s I have to say about any recent poor reviews, is that good customers get even better service! 🙂 I <3 LA Nails: Lewisville.

The worst nails in my life!!! I had an appointment and still had to wait for 30 minutes and then one madter came and did one part, left i waited for another 15 minutes and then another master came to continue. The manicure I asked for for never done and noone bothered to cut my cutucul or do anything with my nails (even though i paid for the manicure). The nails are different length and shape even i would have done a better job. Color is awful as the masters don't know how to do it. Now you can see the grey spots. I needed tips on 2 of my nails as i broke them and the first master didn't even understand what to do and the next one put the tips on and cut them so short that the nails are still shorted than the other ones.

First time here, walk in client. I probably should have known this wouldn’t end well. I brought my own OPI gel polish and the tech asked me if I was sure it was gel, not traditional polish. I had to ask for an additional coat when it was obvious it was needed. The polish is very sloppy and on several nails doesn’t cover the entire nail bed. When I pointed it out, the tech said it was intentional to avoid my cuticle. I’ll need to have this removed and redone elsewhere. I’d like to have it redone for free since it is such a horrible job, however, just do not trust them to do it.

Professional, relaxed environment, family owed business I highly recommend! You haven't had a great pedicure until you come to Nina for her excellent foot & leg massages!!!❤️