J's Beauty Outlet

They never open on time have you wait 10-30 mins just for them to open the store if you know you can’t there on time change the store hours instead of false advertising! Been late to my appointments so many time thinking they was going to open when THEY SAID !

I used to love shopping here (especially for makeup) but my experience today changed that. The man working there scolded me loudly for testing the "tester" products on the back of my hand. I can understand if I was opening new products, but the ones I was using were the ones that were already open with the sticker "tester" on them. I would suggest better customer service training. You have lost a very loyal customer today and I will also let my friends know about my horrible experience.

The guy there is very rude .. I hope he sees this too he needs better costumer service skills ! asap.. He yelled at me very loudly across the store for trying a wig on .. there was NO sign saying do not try either… It’s common sense if you’re going to buy an item to try it on before purchasing so you won’t get scammed… also he’s always staring and creepy.

I called the store, due to I am still recovering from foot surgery, to check before I came by if they have a selection of hair detanglers but the man who answered was confused so I rephrased my questions if they have hair detanglers. Well, he said yes but doesn't remember which ones. So I asked if he could find out for me and he states no he didn't have the time WOW! I told him I did not mind holding while he checked and then he proceeded to say No he didn't have the time to check, then stated he was with a customer. So shocked, I said I was still new to the area and are recovery from surgery and once said I didn't mind waiting ...........then he hung up on me!!!! Never in my 48yrs of living have I ever experienced something like this!!! If there was a way to give ZERO STARS, I would.

The miserable guy that is always there is not friendly. He is always watching my son and asks if he touches his merchandise it will break. We are talking about cheap headbands and earrings . That turn your ears green. I can't scold my child quick enough before his grumpy behind says something. I did not realize I was shopping at Nordstroms! And there supplies are lacking. They never carry all of a complete line of products. And what the do sell is always much higher. All in all go to Sun's Beauty Supply instead or CVS.