JCPenney Salon

I wrote a review where the other day about my experience on Sunday at the Salon. Michelle the store manager comped my services and assured me that she would put me with another stylist on my next visit. On Tuesday I called to inform Michelle my hair was lifting from Sunday. Michelle was out I spoke to the store manager she said they were short staff and didn’t have anybody to do my hair I said ok. On today while doing my hair a piece of my hair fell out , I have a sew in that’s attached to a net meaning none of the hair should be falling out (see attached pictures below). I called to inform Michelle the salon manager she was very rude and speaking over me she told me that I should find another salon to goto because none of her stylist will be fixing my hair nor will she comp another se

Ms. Sherrice did a great job, and our granddaughter was thrilled with her hair extensions. She was patient and gentle throughout the process, ensuring our granddaughter was comfortable. Thank you, Ms. Sherrice!

I am very shocked when I was charged $85.00 for shampoo and conditioner. I was charged $35 extra for long hair and flat iron wow! I have paid less to have my hair dyed that is what makes it so shocking! I have gone to several salons and even in New York and I never ever paid this to wash my hair. I will never go there again! Please inform clients or have prices posted so we are aware of extra charges. I would have left if I was aware of all these extra charges.

First time went for my mom and my neice haircut very inexperienced stylist. She had no good scissors took almost 2 darn hours. They had no clue what they doing. She barely cut my neice hair she is 7 mind you and charged $30 more than a adult price. Smh. I need my refund? I suggest ya don’t go there.

When I arrived for my appointment I must admit I was a bit skeptical because my stylist was not black. But Ashley was awesome. I absolutely love my hair, the color and the style! It is the best hairdo I've had in years.I will definitely be back! Thanks Ashley!