IM'SA Salon

Sandra is truly a gem in the world of hair care. From the moment we walked in, she made us feel completely at ease. Her warmth and professionalism are unmatched! She took her time with my daughter's hair, explaining each step with care and patience. What stood out the most was Sandra's genuine concern for the health of my daughter's hair. She wasn't just focused on the final look; she was invested in long-term care and making sure I understood how to maintain it. That kind of dedication is rare and deeply appreciated. If you're looking for someone who combines skill, kindness, and top tier client experience, Sandra is the stylist you've been searching for!

Mrs. Sandra is a one-of-a-kind stylist! Being stationed at multiple military bases where there are no licensed natural hairstylists within a 50-mile radius can be hard. In my experience, I had a bad experience in the past with hairstylists—until I met Mrs. Sandra. She was so thoughtful and understanding about not only my own hair situation but also my sister’s. She educated us about our curly and kinky hair. She even washed, conditioned, and trimmed our hair without charging an extra fee—which is hard to find today, as most stylists charge extra for that. She allowed our hair to come out beautifully, and we feel more confident than ever. Even though she is no longer permanently at the Fort Drum/Watertown area, I hope all future customers know she will definitely take care of your hair and

I’ve been coming faithfully to this salon for five years. During that time I haven’t booked with anyone else! When the owner moved from Hawaii to New York, I flew across the ocean and drove hours just to get my hair done. Sandra, the owner, cares for her clients and her attention to detail, the clients needs, and above all the health of the hair exceeds all expectations. The staff at IM’SA salon doesn’t just provide a luxury salon, they make you feel like family.

I’ve been going to Sandra for about a year, and I couldn’t be happier with the results! We set a goal to grow out my hair while keeping it protected, and it’s grown so much thicker and healthier. Even though I don’t live in Watertown anymore, I still drive nine hours just to see her because she’s the only person I trust with my hair. Sandra is incredibly knowledgeable about hair care and always knows exactly what my hair needs. She’s amazing—highly recommend her to anyone looking for a stylist who truly cares about your hair!

The other 5 star reviews speak for themselves but she did a seriously unbelievable transformation with my hair using tape ins and she works with you and your hair in every way. I’ve had bad breakage in the past and am in the process of growing out places of my hair from changing my color too much- her tape in application is beautiful, she cares so much about her work & She never made me feel judged. she gave me so much confidence back. I’m so forever grateful