House of Essence

The owner as well as some of the staff; is unprofessional. Reached out to her several times over a span of a year to inquire about doing a short hairstyle. Wants to charge me $120. For a short hair style that really didn’t require any real curling or styling. Then I change my mind and wanted to do braids. She gave me another woman’s number to speak to about doing braids. Was communicating with her back and forth for a at least a month and had to keep repeating myself about what I wanted and sending photos. She still seemed confused about what style I wanted and the size. She then called me late at night without even asking “is it ok to call you to discuss this?.” I didn’t pick. You don’t know what I am doing at that time of night. Don’t you think your should ask first in a text “is it ok

This salon was amazing. Tash gave me a relaxer, treatment, & cut.. She was very professional & patient with me. Also very attentive and also gave me hair care tips on hair maintenance. House of Essence was a friendly & welcoming environment. I would recommend them to anyone & I’ll definitely be returning.

I went there to asked questions, wanted to know if they can style my hair. As soon I got in, I am not sure if that was the owner, but one lady greeted me and asked me how she can help me. As I was talking to her, out of no where, another lady, started spraying me, and all around me. I was with someone else, she walked up to him to do the same thing, he stopped her and told her he rather wait outside. I thought that was really rude, because I wasn't told that was going to happen. I left, and started itching in my car on the way home, and my skin turned red. Thankfully I was okay. We were both asking each other, what just happened. It was the way she started spraying me, and put the thermostat on my forehead. Rude and unprofessional. I'm only giving 2 stars because I thought the other lady w

I called the listed number twenty minutes before closing, three times. It kept ringing and ringing and I got hung up on every time, even though I said hello loud and clear enough to hear. They didn't want to be bothered. I sent a text to let her know how unprofessional it was. If she acts like that on the phone I wouldn't want her near hair.

I am new to going to this salon but not new to the locktician Princess who works there. She has been managing my head for a year now. I say manage because my hair loves growing wildly and I myself tend to move around a lot in the chair which can make for a difficult retwist. Lucky for me Princess is a professional and very patient. She washes and styles my hair every time I go and I have to say my hair has been growing much healthier and longer since being under her care. Her price is fair considering my length of hair and that she washes and styles it plus the extra effort she makes to tame my mane. I recommend her and House of Essence.