Hair Plus Beauty Supply

If I could give it a 0 rating, I would. I shopped here today, where I got a mouse and some hair products. Upon arriving at the salon, I realized half the mousse had poured into the plastic bag where the products were packed. I went back to let them know that their mousse might have been opened by another customer at the store. They refused to exchange the mousse despite their policy saying “No returns except for exchanging”. I even brought in the plastic bag (shown in picture) to prove I didn’t use it, it had poured. He said “that’s your loss. If I take it back I’ll go through a loss because I can’t resell it”. Essentially he doesn’t want to go through a loss, but wants to save themselves the loss through a customer despite most businesses having loss insurance. Their ethic is questionable

Would give 0 if I could. Shopped there 6 months ago the very elderly man was rude, had no knowledge of the products he was selling… got. Home and all the hair color items I bought were expired or wrong tube in the. Ox. With receipt they would not refund or exchange. Gave them benefit of the doubt today and the obviously grandson gave same treatment and knows nothing. I was just hoping for a short cut to going to Auburn or Tukwilla for a true beauty supply !!!! Don’t waste your $$$$$$$ going there !!!!!

Love the customer service. I was greeted at the door by older gentleman was actually here for nail supply which they had limited supply but were very helpful to lead where it could be found and other options they had available. But their selection of hair and wigs is wide and ended up leaving with 12 packs of bundles grey and some purples & pinks 52in. Son and mom made sure to ask if I had found everything on my way out will definitely recommend.

Friendly service and large variety; the couple that run it do like to watch the store and are eager to assist, I’ve been to South Korea and it’s the same type of attentive service. The older man actually does come out the back, lol, helped me find everything I needed without being pushy. Will come back, it’s definitely got an older vintage vibe as well

I have been buying from this store since 2005, maybe longer. My FAVORITE all time hair supply store. I like the fact that they offer you a basket when you walk in. I NEVER have to go far to ask someone a question because they are ALWAYS near. The owners and workers are the FRIENDLIEST people I know. I LOVE the atmosphere here and I LOVE the prices. If they don't carry what you're looking for, they will try to get it or show you something similar to what your looking for. Every time I look at the wigs, the older female always encourages me to try one on LOL. We come to this store so much that when we've been absent for awhile, they ask were have we been LOL I LOVE THIS STORE, I LOVE THE OWNERS!!!! 감사합니다 그리고 하나님의 축복이 있기를!!감사합니다 그리고 하나님의 축복이 있기를!!