Hair Express & Day Spa

I called last week to make an appointment to get my hair cut. The appointment was made with Becky for 5:30 today. I got there at 5:20 and let the receptionist know that I had an appointment for 5:30 with Becky and was told that my name was erased and Becky had left for the day. The receptionist said she would "make it right" and have someone else cut my hair. I refused and left. What could have made this right? 1) Not erasing my name simply because Becky didn't feel like working on a Friday evening? 2) Actually, calling to let me know my appointment had been cancelled? 3) Giving me a free haircut to make up for the shoddy was I was treated? Any of the above would have made me feel a little better. I wasn't going to burden someone else with doing the job that Becky should have done and I al

Website is wrong. Walk ins are not really welcomed. Had to make appointment. My father did get a nice haircut.

Yess she was so sweet and thay all made me feel so comfortable.never going back to box hair dye🤣🩷 it look better the what I expected even tho it was hard to get the black hair dye out she did not give up 10/10 period will go back and was a very good price help me stay on my bugget love y’all

I love it here! I am so happy with the service and she listened to everything I wanted! She even notified me about how the last salon hacked my hair. I put before and after pictures.

Chasity cut my hair today as a last-minute walk in, she asked all the right questions and did all the right things! Will definitely see her again! I wish I could give two separate reviews one for the stylist who was wonderful and a second for the reception staff. Being in customer service myself, I noticed that upon arriving, the receptionist was not terribly friendly and upon leaving, there was a different receptionist who didn’t look at me or speak to me other than to tell me what I owed and hand me back the change. It could’ve been just a bad day as it was in the middle of a snowstorm.