Great Clips

I've been coming to this Great Clips salon in Greenwood for almost 10 years now, even through all the COVID weirdness. The staff has always been courteous and professional and I've had several different stylists over the years. So, I'm a little surprised at the 1-star reviews describing unprofessional behavior - I've never experienced that here. Sure, it can get a bit busy at peak hours, but the online check in system works really well and gives you an estimate of when to show up in person to minimize wait times. Close, convenient and courteous - all you could want for in a salon.

It was my first time to Greenwood Great Clips and Irene was friendly, warm, efficient and did a wonderful job with my haircut! Thank you! Then 2 days later I realized I had forgotten to ask her to thin a certain part of my hair and had found I needed my bangs a bit shorter. I went back and Irene wasn't in but Rebecca very happily took care of me and refused a tip I tried to give her! She just wanted to make sure I was satisfied. What excellent customer service from both technicians--thank you!!

I've been going to Great Clips for years and always been happy with the haircuts. However, last month I did get a haircut I was NOT happy with. I dreaded calling the manager, but Irene was so kind and understanding. She acknowledged the issue, didn't try to gaslight me, and fixed the cut herself doing a great job for $0. I have never had someone be so kind over a service problem. My experience is they really want their customers to be happy and satisfied, and go above and beyond to make that happen. Thank you Irene!

I typically get seated with Tracy and she always does a great job. I’ve had another gal give me a cut once and it was also a great experience. But yesterday.. I sat with another hairdresser who had never gave me a cut before. Everything was going great until the very end of the experience. She asked how I liked it and I asked if she could take just a smidgen more off the top. She’s groans loudly (obviously annoyed with my one request) and says “after all of that texturing I just did”. Before I could say never mind, she grabs her buzzers and a comb and buzzes the top of my head as fast as she can and then aggressively blows the hot hairdryer very close to my face to remove the hair. I’m not one to ever leave negative reviews. But that made for a very uncomfortable experience and left me nev

The service from the woman who cut my hair today was atrocious. When I first arrived I asked if my hoodie was going to be a problem. Both of the ladies said agreed it would. I said what if I tuck it in. The second stylist said it'll create a hump making it hard to trim as desired. We both concluded that turning out around would work. The stylist who was to trim my hair seemed resistant even to that. I explained to her I get cold easily and that this seemed like a good idea. Reluctantly she seated me and proceeded to say ok we'll put the cape on with buttons in the front (backwards). This didn't make sense but I assumed there was a reason so, ok. I showed her a photo of the standard facial framing i have asked for most of the times i come in, explaining it was slightly imbalanced the