GoldiLoxx Salon

Buckle in, because this is a long one. I went to GoldiLoxx 2 days before vacation, because of the great reviews and I am sad to say I cannot share my own great review. I went to Jenny for a root touchup (about 3 inches of roots to touch up) and bangs. It was my first time at that salon as I am newer to the Holland area. Jenny was very sweet and nice, but did not listen to one word I said about what my hair needed to cover my grays. I advised that it needed to be saturated with color, and by saturated I meant sloppy wet like you just poured shampoo on it and you think, "That is far too much color." And that I was happy to pay for the extra color it would take to do that. I also told her that to ensure the color took, putting a cap on it and putting me under the dryer (if the color allowed

Update! My highlight appointment was today and I am blown away!! Melissa is so talented and such an expert at what she does. She is also so down to earth and made the effort to really connect with me. I am feeling 100% refreshed and am SO happy with my results. Looking forward to seeing Melissa at my next appointment!! I had been looking for a new salon for myself and my daughter and decided to try Goldiloxx- so glad I did! Melissa did an awesome job on our haircuts, asked questions to make sure we got what we were hoping for. We are very happy! I am excited to have found such a great stylist, a bright and cheerful salon atmosphere and to have made my first highlighting appointment with Melissa!

Cancel appointment 2 hours prior without replacement. EDIT: I am updating my review to address the response. While I understand that emergencies happen, characterizing my frustration as ‘rude behavior’ is a deflection from the issue. My scheduled time was the only specific slot that worked for my schedule, which is why I booked it days in advance without even choosing a specific stylist. When the salon messaged me less than 2 hours before my appointment to cancel, I called to ask if another stylist could step in. I was told no. At that point, being offered a different date was useless to me. I ended the call abruptly because I had less than 2 hours to find another salon that could take a last-minute walk-in before I had to leave for my trip. A 1-star review is appropriate when a busines

Love coming here, so relaxing and a great space! Ellie is so sweet and does such a thorough job.

it was my second time with ellie and it was great! i have thick hair that some stylists have struggled with but she makes sure she knows exactly what you want and she does an amazing job :)