FLOAT Luxury Spa

I won’t be returning here to pay “luxury” spa prices for a dirty facility with a tiny waiting room. After my massage, I went to shower and the door was locked (even though there is a sign inside that says do not lock door, 5 minutes later an employee came out. Showered briefly in a stall with water that would not get hot and a moldy shower curtain. Towels are crusty, old and cheap. Went to sink and there were used cups with food. Not sure what is going on here but this place needs a facelift. See pictures. The only thing saving this place is Maria who gave a great massage. Not recommended.

Booked a couples massage to celebrate a birthday, expecting a relaxing and special experience. Unfortunately, it was a letdown and the only ‘luxury’ to be noted was the option to sit by the fire following the ‘massage’. We felt rushed from the moment we were greeted at the door and with little to no attention to comfort and the technique (we both booked a deep tissue). We booked a 50 minute, however by the time we got started and they found which room to put us in it was 40 at best. Again, we booked a deep tissue so if there was chance that the service couldn’t be performed we should have been made aware before hand. Neither of us were consulted and points of focus were not once discussed which should served as red flag upon intake. Lastly, and not as a big concern, but to those looking t

This place is amazingly very professional the first time i walked in. The gal that did my massage was amazing 👏 😍 I had very tight muscles in my shoulders and low back she took care to understand what was important to me. After this I was given a robe and refreshing water and waited in the seating area for my facial it was just as wonderful very relaxing small chatter very courteous and paid close attention to my skins needs and reccomended a facial cream for my skin. Just a all around great experience!😊😍 I definitely will come again.

Dirty shower, loaded with black hair! + shower curtain is too small! The 2 girls at the front desk, could be better utilized for checking after each patron! No where to set your used cups, out of the way! Not enough dressing room area for more than 1 person at a time!

Float came highly recommended by family in Santa Barbara, and they absolutely delivered! Hands down, one of the best deep tissue massages I’ve ever had. I was highly impressed with the service from both my therapist and the front desk staff—everyone was professional, welcoming, and made the experience even better. I only wish we had a Float back home because this would definitely be my new go-to spot. Thank you for an incredible experience!