Cosmo Prof

All Cosoprofs are out of products sometimes or, often! It's not the employees fault. Not fair they get treated bad for that. I got lucky, they had everything on my list my last visit.

Don’t bother, they are ALWAYS out of the most basic things, worst inventory management ever. And they have bratty GenZ store clerks who like to tell you to “have the day you deserve.”

Yesterday my sister went to the location in Minnetonka and was treated very rudley! The lady with red hair who was working there hassled her about a price misunderstanding because the product was in the wrong place. She yelled at her and told her that this is 2024 and basically she didn't need to have good customer service and threatened to call the police! The gentleman working with her asked her to calm down and she responded no! As a black woman she felt very targeted because she did not treat the previous customer who looked different than her that way. As a licensed cosmetologist she decided she will not continue to spend her money here. I hope this issue can be addressed so all customers feel welcomed!

Best customer service! Every one that works at this locations is very nice and helpful. I could go to a much closer location but I have had a much better experience here!!! Thank you for making my shopping experience so wonderful!

Nyasia and McKenna provided the best customer service! I arrived close to closing time and they both were kind enough to help me get what I needed quickly, and never made me feel bad or rushed!