Cosmo Prof

Staff is very helpful and friendly. Store is clean, organized and they always have what I need. I travel out of state to go to this store too.

From the beginning phone call, Krystal GM helped me with my order professionally and thoroughly. Such a pleasant woman. My curbside pickup was quick and I was very happy to see they wear their masks to bring the package outside and ask their customers to wait until they go back inside before taking the order. Very professional! Thank You

Horrible customer service. This location never has anything in stock. What baffles me is that even though this company caters to *LICENSED* professionals/individuals who are in the beauty industry yet the company hires non licensed workers. Someone please explain to me as to why that is?! Makes utterly no sense. Please hire licensed workers since after all those very licensed individuals actually went through beauty schooling and have actual knowledge of the industry/products etc… I mean it just makes common sense, after all they went through the schooling and licensing exam and all. Also, if you’re working in this store, with this company or in the beauty industry in general, why not look the part?! Perhaps this is just me thinking this, it’s a beauty supply store after all. It’s nice wh

I walked into this place of business today along with my 10 year old son, was greeted by a younger lady with pink hair as soon as I walked in, and then was left alone. Now the reason why I give this place one star: I didn't know this place was not "open to the public". I saw the sign, thought it was a regular beauty supply store, so I walked in. I proceeded to walk around the store, looking at hair color samples and such. I walked around the ENTIRE store. When I got to the end of the aisle by the cashier, an older woman with short grey/silver hair asked me if I needed help. I answered, no, as I was just browsing. She then proceeded to ask with her nose turned up, "well you are a hairdresser, aren't you?" And again, I answered no. At that point, she said with quite a stuck up attitude, "we

I walked into this store today just checking it out. I am a licensed massage therapist and thought maybe they sold massage oil. I inquired with a salesperson if I needed a card to shop here she said "you have to be a licensed hairstylist, Esthetician etc... and if your not I'm going to have to ask you to leave." "It's stick store policy." My mouth dropped open, I didn't even want to mention I was a LMT at this point, and I stormed out. I have never been so rudely treated!!! CosmoProf is not Professional At ALL. At least the one in Killing, CT. Find another store unless you don't mind being treated rudely. Oh btw one of my LMT friends just informed me I CAN get a card at CosmoProf in RI. Wow! What's up with that!