Beauty World On Britton

I hadn't visit this store in years b/c of the terrible customer service. I visited in October and then again in November. Ms. Char is absolutely the one... She's kind, knowledgeable and don't mind assisting the customers. She works that floor like you wouldn't believe.

Im just trying to see if having a return is a crime, when I bought the hair in the Same Day I didnt need that hair period. I come thru the door a worker says its a return like really I DIDNT NEED EVERYONE TO KNOW WHAT I WAS DOING, WOW Smh. I had more than one item on my receipt, i said i want the original receipt she said no because it shows we returned the item ugh what she could of done was make a line thru it and say returned what the heck, some bs. Wont be back the ugliness from the lady who returned it so unprofessional and rude.

Disgusting management with no class or positivity in the store. The music was disgraceful and sick and the manager didn’t care at all and said not one word about customers complaint. She kept singing

FAKE HAIR PRODUCTS!!! I bought the camille rose ginger rinse, went to use it in my hair & immediately realized it smelled drastically different than the one i had just finished. I opened the bottle i had just finished (purchased at target) & smelled both bottles. The one from beauty world smells heavily of chemicals. I compared bottles as well, the print & everything was slightly different as well. Will never give them my money again

They have a worker up there who is so nasty and disgusting human being her name is Angelica I think! Im calling corporate first thing Monday morning I’m so disappointed in this hair store they need to do better & yall will hear from me !