Beauty Supply

Be careful buying from here. Return policy unfriendly. I purchased multiple packs of hair I tried to return the unopened, unused packs just for an exchange. Its clear the packs were never even opened. I didn't want cash and the owner did not allow it. I have been coming here for years she knew I got them from her...way to treat a loyal customer. She said she didn't sell them anymore but I doubt that was true. Who doesn't sell braiding hair 🤔. Wasted money. I'm going to avoid this store they never have what I'm looking for anyways.

I recently visited your store to return a pair of colored contact lenses I had purchased a few weeks prior. The package was completely sealed and unopened. Upon approaching the register, I informed the lady of my intention to return the item. She responded that returns or exchanges were not accepted. When I asked for clarification—since the item was unopened—she pointed to a sign stating, "No returns or exchanges on clippers, trimmers, wigs, & hair." I noted that contact lenses were not listed, to which she replied that the store does not list every non-returnable item on the sign. I then requested to speak with a manager, but was told no manager was on duty. She offered to provide a phone number, but first asked me to step aside so she could assist another customer, which felt dismissiv

I used to shop here because it was more affordable than Tisun Beauty, but after this experience, I’ll gladly take my business to Tisun. My sister and I came in looking for braiding hair. While I was deciding, my sister picked up two different braiding gels to help me choose. Once I decided on the hair and the gel, my sister set the unused gel back down on the box. When we got to the register, the cashier asked my sister to go get the gel. As my sister went to grab it, the cashier mentioned something about seeing her on camera. At first, I thought she simply wanted us to put it back, but it became clear she was implying we were stealing — even though my sister was literally about to put it away. That was insulting, unnecessary, and unprofessional. I won’t be returning.

walked in and the worker was eyeing me and my friend down like if we were gonna steal just eyeing us in every direction and was rude in the counter

I thought the lady was nice- I was a loyal customer until she called the police on my niece and 15 yr old daughter after SHE grabbed one of them! When I say it was for NO reason, that's Exactly wat I mean. She ended up apologizing, but I do not accept. It was pure ignorance that made her behave tht way. I will no longer spend my money at this store. *ALSO* after my review I scrolled and read several other who experienced the same ignorant behavior and unjust cop calling harassment of this store owner- DO NOT spend you money here- it could happen to you as well