Arty Hair Salon

Extremely disappointing service. I arrived exactly at 1:15 for my 1:00 appointment after being told their policy allows a 15-minute grace period. Despite being on time, both the stylist and assistant refused to do the appointment and did so with a rude attitude. They even stood there arguing with me for 20 minutes instead of simply honoring the booking, making it clear they don’t value new customers. Such shame for a Japanese salon to represent Japanese standards of service in this way. Wasting my time and parking tickets!

Romi did my perm and I’m very happy with the overall experience and results. She was detailed, communicative, and friendly. Great conversation and service. Pics are from about 1 week after the appointment, after the perm settled in a bit.

Note that this review is for bleaching and dying only, and that I’m sure cutting is a different category that might deserve more stars. I bleached and dyed my hair from halfway down. I don’t have thick hair and still, it took 6 hours. It was one lady working on my hair although there usually should be an assistant. My hair was pulled so harshly it hurt a lot throughout, I was holding back tears multiple times, and despite telling my hairdresser multiple times to be more gentle it couldn’t be helped since there is no assistant. The hairdresser probably said sorry about 30 times in the duration and I felt bad for her since she worked so hard. But still, it was very unpleasant. In addition, I did not know that the color I wanted wasn’t available until I was almost done bleaching. After ever

This was my first time here and I had a wonderful experience. Yumiko listened carefully to what I wanted and gave me a cut that was exactly what I had in mind. She was friendly and professional throughout the entire process. I will definitely come back in the future!

I had been wanting to get bangs but I didn’t know where to look. My friend suggested looking for stylists in the bay, and this was one of the highly recommended ones. I had never gone to a salon like this before and wasn’t sure what to expect, but it was a pleasant surprise for me and my friend nonetheless. The staff was immediately very welcoming and friendly. They sat us down and we came to a quick understanding of what styles we were going for. We got our hair shampooed and heads massaged. During the hair cuts I immediately noticed how dedicated the stylists were at paying attention to every trim, and it looked better each time they did something new. At the end I got my hair styled as shown, and was even given another courtesy massage. Will definitely be looking forward to coming here