Ybera Paris USA

Save your money! The products are not a must and I had a very disappointing experience with this Brazilian keratin. In addition after contacting customer service did I find out that I would have to pay for shipping myself, which was $14,40, 20% percent of the price of my purchase On top of that, the return process was confusing. I tried to initiate a return through the website and could not find a clear option to do so, which caused unnecessary stress and delays. A company selling professional hair products should be upfront about all costs and offer a clear, simple return process. Unfortunately, this experience showed a lack of transparency and poor customer support. I would not recommend this brand based on my experience and will think twice before purchasing

Great products, I really recommend this for your hair care.

I just received my order, I was very sad because my Ybera C360 thermic gloss came empty, it leaked all over the box, other than that the products are great quality. I would like a store position on the c360 thermic gloss that I ran out of.

They are amazing. Maria who was my staff advisor could not have been more knowledgeable and kind. Each call I made prior to visiting the show room helped me feel more and more excited about starting to use the line. I had two separate new clients over the past few weeks that mentioned Ybera Paris products. I was as to locate them. The staff was unbelievable working with me to learn the product line and more. They have a few different lines and spent all the time I needed to learn what was best for each of my clients. Then went above and beyond to be sure I knew each one inside and out. How they worked. Then how to apply for the best results. I am so excited to begin my journey with them. The products are non toxic. Which is perfect for clients and myself as a stylist.

I am completely dissatisfied with the service and the treatment I received for my hair. How is it possible to visit a salon for a change and, instead of feeling encouraged, be met with criticism about your hair? A salon should make you feel confident about the transformation you’re seeking. Unfortunately, my hair was cut terribly. Although this salon was recommended to me, I wouldn’t recommend it to anyone. Another thing, the only thing I heard from the stylist were complaints about the percentage she earned from the treatment I received for my hair. This should never have happened.