Wow Beauty Supply Store

I stopped going to this location because the service has deteriorated so over the years. I use to go here on the regular- got tired of the nasty workers. However, today, I was near the store and thought I would run in and see if they had braid clamps. The cashier directed me to the section where the clamps were. I found two different clamps- or what was suppose to be clamps- and bought them. The back of the pkg directions says to open the clamps and attach to the hair. I drove to another location, opened the pkgs, and found the items were not clamps and did not open. I took them right back to the store. The lady who had assisted me before refused to give me my money back. Another employee was yelling what the store policy was..I asked her to stay out of it as she was not there when

Lashes I’ve been buying for years: price went about a whole dollar and quality went down. It’s 5 in the pack, now when you trying getting them off the packaging, the lashes easily easily pulls apart. The most I could piece out of the packs are mayb2 and save an extra one. 😞😞😞😱

Gross experience. I don’t know what happened to this place but the owners seem to be the only ones there these days. Manager barely speaks and understands English. A lot of weird scams going on and the place is in general very dirty. I used to shop here all the time and loved the girls. The owners seem to want to run it into the ground now since I only see them and their horrible customer service :/ way too expensive for such a terrible experience

Susie and David and their son Paul are wonderful. I have not ever had any problems there in over 2 decades that I have known known them. I’m a second generation in my family with going to this beauty store.I have been going to wow Beauty Supply since my late Aunt bought all of her products from.In the early days that Wow Beauty Supply they first started, and she was a celebrity hairstylist for the late Rick James, and many others. Wow was her go to place. Thank you, Susie, David, and Paul and staff for all that you do!

Today, I purchased two lip glosses from the store. Upon returning home, I discovered that the protective seals on both items were broken. I immediately contacted the store and was informed that I could not exchange the products for sealed ones. Additionally, I was told that it is common for customers to buy lip glosses with broken seals and that it is our responsibility to check before purchasing. If broken seals are a known issue, it would be helpful if store staff checked items before they are sold. As a customer, I did not anticipate needing to inspect the packaging, trusting that the products would be in their original, untampered state. It is disappointing that I am unable to use the products as purchased, and I am further frustrated that an exchange for untampered items is not permi