Walgreens

I cannot say enough kind things about Samantha at the Walgreens on Henry and Sherman. Before my meds were picked up, I asked her numerous questions..she was very thorough and polite answering them. She went above and beyond..if she couldn't answer, she went to someone who did! She is the best!

This store absolutely hates African American people especially the men. If you’re a black man and you shop here they won’t even acknowledge your existence. I am checking out today the young man wouldn’t even look at me. He greets the customer that was before me, but once me and another black man is up he puts his head down and doesn’t say anything. I said “hey I’m good too, thanks for asking”, and once he heard that he really knew he was in the wrong because he tried cleaning up his act. Why should I have to initiate anything when you work at Walgreens not me, I am a paying customer. If you can’t interact with the black community maybe you shouldn’t get a job in this community. Very poor customer service, and honestly maybe the employees need “diversity training” so they can know how to in

I don’t really care to leave reviews but I really felt that I needed to this time. I have been a Walgreens customer since the Rite Aid shut down a couple years ago and ever since the switch I have been disappointed. It doesn’t matter what day of the week or time of day you go, this place is always short staffed and you will wait. Today might have been the worst day. I had only 4 people ahead of me and at least 7 people behind me. After 30 minutes had passed, only two customer ahead of me was helped. Those two customers also were told that they didn’t have their prescriptions in at all and were out of stock. There was only one tech working the counter and the pharmacist was no where to be found to help. I wasted my whole lunch break and did not get my script. On another note, my husband an

I hate leaving businesses bad reviews, but I feel this needs to be shared. I just moved to this side of town and had 3 prescriptions sent here yesterday. I got a call that they were ready, so I arrived. When I got inside and made my way to the pharmacy, there were 3 people ahead of me, and one at the counter with insurance issues. The associate did not call an “I see 3 to Pharmacy” for additional help until there were 6-7 people in line. Many people in the line had waited outside in the drive through for extended periods of time (20-30+ mins) and ended up coming in due to the long wait time. I waited about for 45 minutes (total) inside, just to pick up those few prescriptions (30 in line initially, and another 15 waiting for my meds that I thought were ready when I arrived). I’ve alway

I had the best experience ever at the photo counter. Was blown away with how helpful Kaira was!!! She made things so easy and was able to get me a bit of a deal on what I needed. It’s not often you get service that good these days. They are lucky to have someone like her working there.