Walgreens

Went in to grab something quick. As I walked to the counter there was no employee around. I saw a button labeled “please push for assistance”. So, obviously, I clicked the button. The employee stocking one of the aisles then blurts out across the store “there’s LITERALLY a sign right there that says go to photos”. I looked down and there was a small sheet of office paper written with pink highlighter. It was very easy to miss. It was simply just not that big of a deal. The employee (possibly Kiera) needs some serious customer service training. If she has that short of a fuse she should not be interacting with customers.

Don’t waste your name ordering photos or any canvases through this Walgreens. They will waste your time, tell you the machine is down, lose your order, make promises they won’t keep, waste your time some more, then tell you you have to replace your order. Save yourself time and go elsewhere.

they need some serious help at their pharmacy. 30 minutes wait in person to not even get my prescriptions because of their error and a 25 minute wait holding on the phone is ridiculous. You can’t keep going like this.

Can't be bothered to answer the phone to check on a heart medication prescription. Referred me to another pharmacy when I dropped off the prescription, but kept the actual prescription. Absolutely terrible.

Pharmacy promised us for three days that a medication desperately needed would be in stock the next day. Each day it never came. The last day we discussed how at risk we were without the medication. They said it would be ready after noon. We showed up to pick it up (drove 20 minutes on icy roads). It wasn’t there and it wasn’t on the way. They said there was nothing they could do and that no one else in the area had it. He would not provide any recourse and indicated he did have anyone we could call. Desperate we called the Walgreens in Iowa City (only a ten minute drive from this first pharmacy). It was in stock. He never checked or called even though he indicated to us that he had. This kind of behavior is not OK from people providing life saving medications. Pharmacist on du