Viva Nail & Spa

I am utterly disappointed with my experience at this salon and feel compelled to warn others. From the moment I sat down, it was a disaster. I specifically came in for a dip powder manicure, which I always get. Instead of simply saying they don't offer it, the technician pushed me very hard into getting a gel manicure. I felt pressured and gave in, which was my first mistake. The unprofessionalism started immediately. Two employees were literally debating right in front of me, going back and forth on who was going to "have to" do my nails. It was awkward and made me feel like an inconvenience. The work itself was atrocious. I asked for a French manicure, and what I got looks like it was done by a 5-year-old with a dull crayon. The lines are shaky, uneven, and thick. The shapes of the nails

Just had the best leg and foot massage pedicure! Karen? spent a good 50 mins on my pedi....granted it's off season and she had the time as it was not busy, but it still impressed me that she spent the extra time that she had. I don't like a hard massage and here is perfect. I tipped her well for it to show my appreciation. Glad I came. My toes are my toes....they can only look so good btw...lol

O.M.G!!They are amazing job!!! I love here!!! Viva nail is the best nail salon in N.Y.C never! ever !!😍 I highly recommend!!!

I was very dissatisfied with my nail service. I showed the tech a picture and she forgot the design, instead of starting over she convinced me that she can add the design over what was already done, that was poor decision making on my end as I should’ve insisted that she start over, i just didn’t want to be that difficult. Unfortunately not only did i not get the design i wanted, it was extremely crooked. When i showed the owners and let them know it was crooked, she said it looked “nice”. I was expecting someone to at least offer to fix it. I spent about close to 200 on my service that day I'm truly disappointed in their response to my requests and my concerns. Their pedicures are great. I did ask for a special pedicure and she forgot that as well. I just feel as if the staff really isn't

The worst manicure of my life! I needed to remove gel. They gave me a trainee named Rosa. She destroyed my nails! She left half the gel on and removed half of my real nails. They were uneven and bumpy and extremely brittle. I don’t even know how to fix them. I guess I’ll just wait weeks or months for them to grow out. Stay away!!!