Venus Nails

The place I normally go to was closed so I thought it was a good opportunity to try a new place. My initial impression was great but during my gel manicure, things went downhill. By the time it was over 8 of my 10 cuticles were bleeding and a couple of my nails weren’t even covered with the gel dip. See picture! I pointed it out to the technician and he just put more clear overcoat on it. Needless to say I won’t go back.

I have had my nails/pedicures done at Venus nails several times. I went back 1 week ago for a full set and gel pedicure. I was absolutely pleased with my pedicure Kim did a beautiful job, the best so far. HOWEVER my full set was and is a disaster. 4 Nails completely frozen off, cracking along the sides not to mention tenderness beneath my bail bed. I stopped in to speak to the manager who told me I needed to wait until she completed her full set nit only was she nasty she was unbothered/unconcerned. I spend a huge amount of money there. I will never return there nor will I ever recommend this place to a soul.

I just had the worse experience in this place. Then a person have the nerve to touch my face and laugh. I snap...why are yall unprofessional. They just want to charge me for anything...thats why I do my own shish.One star cause tech was nice at sum point

My mom has been going here for a long time, she went today to get her nails done and when she left they looked awful. I called and they said they’d fix them for her, she goes in and they say it’s her fault that they look bad because she had gel before. But that is so not it, the polish isn’t drying, her cuticles are a mess, there’s polish on the pad of her thumb. It’s just a mess. They say they’ll take it off, but they won’t refund her. So disappointed after being clients for so long but I will be advising people to avoid this shop.

TOTALLY UNACCEPTABLE! The level of disrespect and unprofessionalism expressed by the owner and staff (Jessie) was totally unacceptable! My grandmother went in for a pedicure on Friday. She explained to the tech that she is diabetic and has dry skin that will need to be treated around the back of her feet and legs. The tech seemed to understand and accepted the job assuring us that she would handle with care. AS YOU CAN SEE in the photos the tech had NO IDEA what she was doing! She cut my grandmother's toenails so far down that they bled! The tech also cut the skin around my grandmother's toes so much they too were bleeding and was still bleeding once she made it home! My cousins went by to make the manager/owner aware of the situation and was told, "Since you know so much about pedicures,