Ulta Beauty

I love this store! Everyone is so helpful. The manager with the green and black hair, didn’t catch her name, is AMAZING! I was stuck in a predicament today where I chose to get store credit for refunded items and then quickly discovered they did not have the product I wanted in store. She helped calm me down and even looked to see if local stores had the shade I was looking for. They didn’t. She then helped me find an item from a brand I never would have even looked at and helped shade match me! Seeing her balance between me and the two grouchy ladies who wanted their February bday reweards, honored in March, proved to me how great of a manager she is. I then had another employee help me find the exact type of cool colored contour I’ve been looking for. These employees are amazing!

I had the most wonderful experience with Makenzie J. at the Benefit Cosmetics counter in Ulta West Mifflin. As a 44‑year‑old woman trying makeup for the first time, I arrived nervous and awkward, and Makenzie’s kindness immediately put me at ease. She listened, explained each step with gentle patience, and guided me through choices without ever making me feel rushed or judged. Makenzie somehow took all the awkwardness out of the experience; what felt intimidating became fun and surprisingly simple. Her warmth and calm confidence made learning feel natural, and she tailored everything to what suited me best. She’s not only professional but genuinely lovely, the kind of person who makes a routine shopping trip feel special. Full disclosure: I spent way more than I planned, but I couldn’t b

Me and three of my friends were in the store yesterday. My one friend was looking for concealer. Lexus was helping her with the proper shade. I needed concealer as well so I was next in the chair. Lexus was so sweet and kind. She took her time to choose the right shade for us and also explain how to apply and blend it. We are all in our 60's and appreciated her patience. I will definitely be seeking her out the next time I am in the store.

Makenzie J. was so pleasant and extremely knowledgeable. My son has expressed interest in makeup up but the kids at school can be mean. I scheduled a make up lesson. He was so uncomfortable sitting down in the chair. She took the time to explain and teach him each step. She took the time to ask his preferences. After showing him each step, she took the time to let him try himself and make any adjustments. She was so knowledgeable and sensible and was so good at teaching (you can tell she has a true love for makeup). Maryann stopped over when he was in the chair and was so nice and asked us if she could get us water. After we left, my son looked at me and said everyone treated me the same and was so nice I cannot believe it. I cannot tell the future but this ulta and Makenzie J. m

I don’t know the name of the lady, but she was a merchant manager and I expressed I was insecure for the hair on my chin and discoloration. I also needed a color match and other things. I did my makeup today and almost cried, I felt so bad about myself aging and I look flawless! Thank you for being so kind, welcoming, and not judging me! Will return.