Ulta Beauty

Today I stopped into Ulta Beauty feeling completely overwhelmed and unsure of what I needed. The makeup I had been using felt heavy and just wasn’t blending well, so I was hoping someone could point me in the right direction. That’s when Mickey came over to help me, and I am so incredibly thankful she did! From the moment she started helping me, she was kind, patient, and truly listened to what I was looking for. She took her time showing me multiple brands, perfectly matched my skin tone, and even took the time to do my makeup while explaining each step along the way. Mickey didn’t just help me buy makeup she taught me how to actually apply it and contour my face so it looks natural and beautiful. I walked out not only loving my new look, but feeling confident that I can recreate it mysel

Several items in the store are mispriced and when I asked it to be verified, the girl working the floor told me those were the prices. Got the registers and several items rung up to be the wrong price the cashier didn’t give a care she literally looked at me as I had made up the price and wouldn’t honor the prices even on the tag. Horrible customer service and even worse price tagging. I budget how much I plan on spending and to get to the register and not one, not two but several items prices are wrong. I love Ulta, it was my first make up store I shopped at. I’m very disappointed 😔

I got my hair done at the Ulta Beauty Salon and Cirea reallly took the time to get my hair done right! She did an extensive moisture repair mask and she also cut and straightened my hair! She stayed extra long to make sure my hair was beautiful 🤩 I really want to thank her for her time and deification! Also the look was beautiful! Thank you!!

I was in Ulta beauty today and received truly amazing service from Stephanie Black. Her kindness, professionalism, and attention made my entire experience exceptional. If even a quarter of world provided the level of service she face today, we would genuinely be in a better place. She is an absolutely asset to Ulta.

Every time I go into this store perfumes are locked up with displays not labeled correctly and samples also locked up or empty entirely. Then I am usually followed or watched closely because I’m trying to figure out why most of the bottles are behind the glass in dark displays and not even in the correct places. Most of what is out is empty and not managed correctly. Mind you I just came to Tallahassee. This is a common occurrence in this store. I would love if the corporate office would give them a new set of security display holders and easier maybe put the perfumes in the correct place when they put the labels out. I do not feel helped whenever I go in there. I feel like I’m being questioned in a judging way. Also, I’ve inquired about samples and they act like it Is illegal to ask for