Ulta Beauty

I always have a great experience here, all of the employees are wonderful, specifically Debbie. She showed me how to use the app and made sure I got my birthday gift for my birthday month! She was so sweet the whole time she was taking care of me.

The old blonde lady I think her name is Debbie yelled at the girls at the register in front of me! It was honestly shocking and uncomfortable to watch. No employee deserves to be treated like that in front of customers like they were children, not employees. One of the girls was wearing headscarf and the other blonde girl was the one who helped me to checkout, and both of them looked embarrassed and clearly uncomfortable. No employee deserves to be treated like that in front of customers!!! I have never seen a manager behave this unprofessionally in a retail store, seeing someone publicly belittle staff like that makes the whole store environment feel toxic and unwelcoming. Fire her immediately!

12 outta 10! The sales lady that works there (her name is blessings) she blessed me with a lot of makeup tips ! And she don’t even work for commissions! My god she was great and the other ladies were very kind . I don’t wear makeup so very help finding my color

I don’t think ANYONE at Ulta is happy. The last few times I’ve been in to make a purchase, the people at the checkout were not very pleasant. The one today made me feel as though I interrupted the conversation she was having with a co-worker. Then she had an attitude when I declined a credit card. I asked if my items were part of the Sebastian sale and she gruffly responded, “ I have no idea until I ring it up. We have so many sales.” They’re supposed to be selling beauty products and this is the treatment? I thought beauty began with a smile. Not here. Makes me wonder if I can just purchase my things on Amazon from now on.

Be very careful about giving Ulta any of your personal information. I have received e- receipts for other people’s accounts which is very alarming. I panic because my first thought is that someone has stolen my information but that has not been the case. It seems that they have put my email on someone else’s account. I have written their customer service but they have not responded.