Ulta Beauty

I visited on a Saturday afternoon. I had nothing to do and was really bored, so I thought I'd look around at the makeup. A super friendly employee named Janelle approached me and I shared some of my color matching issues with her. She sat me down and helped me find shades of tint and shadow that would work with my skin tone. She was so nice and totally made my visit worth it. Did I buy a bunch of makeup I *really* didn't need? Yes, but only because she matched me to colors that worked really well for me! Thanks for the fun little break from my boring day!

We were shopping at this location and a we were looking at the travel size fragrances waiting for help. A worker with blonde hair and a pink blazer approached us and asked if we needed help with a perfume and we said yes we specifically told her which one we wanted and we told her and showed her yet when we got to the register she brought up the wrong one and when we were ready to check out we were being taken care of a nice worker and we had told her that was not the right perfume and she asked the same worker that helped us get the perfume if she could bring the correct one and she had a nasty attitude and took her time to get the correct one while she drinking her drink from Starbucks and finishing what she was doing and not putting us as the customers first and she on purpose took a lo

STOLEN ORDER - I went in around 7 PM to pick up an online order and also bought $100 worth of hair products. I informed the cashier, Stacey, that I had an online pickup. While distracting me with a pushy pitch for the Ulta credit card, she clearly tossed my pickup item in the trash. I didn’t realize until I got home and had to drive back before they closed. She insisted she placed it in the bag and even claimed to check the cameras. I checked my car and came back in. I told her to check the trash — and sure enough, my order was right there. She tried to act like I didn’t see it. When I asked for a manager, she said she was the manager until another employee got the actual supervisor. This felt dishonest and sneaky. I don’t know if this has happened to others, but it definitely felt like

I was looking for a tube of my mascara, the employee asked if I needed help. I started asking my question and was she started talking to another lady and ignored helping me. She was old enough to have manners. Say excuse me to the lady that interrupted you and finish your interaction.

Looks like they were making room for new products for spring. Drugstore and Ulta brands on the left, along with skincare and hair products on the left side. Hair and beauty salon in the back. Right side of store has the higher end products. I was able to find a sample size of Benefit Brow And Mario Badesco Drying lotion. Always has clearance sections, but you have to dig a lot and not all if them have prices. Staff is always very nice and friendly.