Ulta Beauty

If there’s one place I expect to not be stalked by a creepy man, it’s a beauty store. Unfortunately, the only employee who paid any attention to me was the security guard who followed me around, even running at me when I was leaning over trying a tester. Sorry not sorry for not looking like your “standard” customer. But don’t worry, I’ll never cross your threshold again. Never again. Should have taken a video of the dude following me. Literally non stop. Already regretting giving them any money. So who knows, maybe I WILL return, to return the items and get my money back.

Floor prices are not current, my total went up $15 from when I grabbed my items to when I got to the register. Also got asked 5 times if I needed any help over the span of maybe 20 minutes which got to be very irritating when I was just browsing the after Christmas sales for nothing in particular. Maybe the check out line wouldn’t stretch to the back of the store if employees spent less time harassing paying customers and more time checking them out 🤷‍♀️ but what do I know. The only reason I go here is because santa fe doesn’t have a full size Sephora and the personnel make it such an uncomfortable experience every time. From the multitude of security lurking around every corner to the same associates interrupting your shopping experience every 5 minutes I don’t see the point of having an

I've always loved Ulta and the people in the salon are amazing. I just recently got my hair done by Victoria and she did an amazing job. And I will definitely be going back to her. She did an amazing job with my daughter's hair as well.

My daughter went to the salon and got her roots done. They didn't leave it in long enough causing her hair to be orange. They went ahead and reapplied it and put her under a cap then under heat! She now has blisters on the top of her head from chemical burns.

Great affordability, customer service, and availability of items! My experience was far better than expected! The floor clerks were attentive and helpful without being intrusive. The cashier was informative and helpful regarding products, return policies, and other questions I had. I also noticed that cashiers accomodated both English and Spanish speaking customers equally and respectfully.