Ulta Beauty

I just popped in to grab my peach and Lily.. first time in my new local Ulta and 🫰🏼 🫰🏼 🫰🏼 SUPER CLEAN, very well organized and the staff is literally the best I’ve had walking into an ulta and the whole time I was there. All smiles and welcoming and helpful! Thanks ladies. You have an outstanding crew. Now for the entertainment while I was there. A lady infront of me had a curling iron, clearly used, in a Walmart bag, no original packaging of any kind, no receipt, openly said it’s been well over 30 days but she continued to press the manager about wanting to exchange and how she doesn’t understand and won’t ever be back and ALSO said she purchased in Champaign. That manger and staff at the registers were A PLUS!!! she offered customer service number, explained the policy, was showing conce

I came in just to sign up for the loyalty program and maybe pick something small. We asked an associate for help and told her we were looking for something to just make me feel a bit nice for my birthday. She was absolutely thrilled to help, answered all of our questions, and was just amazing. Her name was Summer, and she helped us so much. The products she helped me find were very nice matches; I've never gotten matched as great as Summer managed to because of my complexion and undertone. She was knowledgeable and amazing at her job, so kind and understanding, and just wonderful to talk to. She made us feel welcome when I came in feeling nervous about a beauty store, and left feeling so nice about myself instead. All of the associates we spoke to or that helped us were absolutely amazing

I was just at the Mattoon Ulta hoping to have an associate help me with my makeup. Lucky me I had Shannon there to help. Shannon was beyond professional! She knew I was hesitant at first when she kindly offered to apply the makeup on me... she said, 'trust the process'...and I'm so happy I did. Being over 50 you're not sure about makeup like when you're younger. Shannon is absolutely AMAZING! I told her she should be a makeup artist. She truly made me look years younger. And now I can apply my makeup with confidence again. Thank you, Shannon! You deserve 100 stars🌟

I love this location. I love coming here cause of sweetie crystal give that blessed lady a raise! She said she was so blessed by our presence cause this was the first store we stopped at. Her makeup flick. Her personality on flicke. Her face boom. Give her a raise! Please! Or I will call the store!

Im not sure if anyone is happier than me that we have you in town now! The store is beautiful, so well-organized too! Madison was very helpful, and also extremely knowledgeable about skincare, I was really impressed! Thanks for a great experience!