Ulta Beauty

Super helpful staff, bright and organized space. Well located in the marina Pacifica plaza.

I had such a great experience at the Ulta Salon! I originally booked with Lorraine for an all-over color, but when we realized she doesn’t do vivids, she went out of her way to accommodate me and helped rebook my appointment with Kristina. Both of them were so kind and professional throughout the entire process. Kristina did my vivid purple color, and I am so happy with how it turned out! She even fit me in for a last-minute blowout, which was such a thoughtful touch and made me feel so taken care of. I had only one day available and booked pretty last minute, so the level of customer service I received truly exceeded my expectations. The entire experience—from the conversation to the expertise—was incredible. Lorraine and Kristina were both so genuine, friendly, and skilled. I left feel

Kaitlin went above and beyond to help me . This is my 2-3rd time in this store and the ladies have always been so helpful and friendly. I spent over $450 because I left my makeup bag at my house in lake arrowhead and didn’t want to drive up to get it so I needed new stuff anyway. I hope they get commission.

I came to get my sister makeup for the first time and do some Christmas shopping and this lady was following us around. I noticed she got closer and closer each time and she asked if I needed a bag and I respectfully declined because I was going to check out after looking at the lipglosses. Then she continued standing right next to me and continued to ask me if I needed a bag and then I told her to leave us alone because we just wanted to shop in peace and we were leaving to the check out anyways. Then she said hinted that we were stealing which I got mad because I was going to pay for all of my items and did at the check out. I told her she was harassing my sister and I because she wouldn’t leave us alone at the store and kept following us and wouldn’t let us shop in peace. Then she said

This location is filthy just dirty. And messy the makeup was all over the place. The lipstick testers were disgusting. The employees should be cleaning constantly and consistently instead of standing around talking to each other. And why are the lights always out?