Ulta Beauty

I never ask for help when I'm in here. I get really intimidated but I asked May (I believe that was her name) for help looking for lipstick as I don’t where it often. I had a specific look i was going for. May was so patient and accommodating! I really really appreciated her help. I couldnt have found the look on my own. Thank you!

My daughter paid $210 to get her hair done. The first time, it looked literally the exact same. She expressed to me that she was unhappy, so I called. They only offered to have the stylist re-do her hair. She agreed. After a total of 7.5 hours in the chair, her STILL LOOKS THE SAME. I called and spoke the manager, and she said a refund is not an option since she had the service repeated. NO ONE told us there were 3 options, and they are- 1) have the service redone. 2) have the service redone by another stylist. And 3) refund. Had we have known, we would have gotten a refund, as her hair looks nothing like her inspiration picture, and looks the exact same as before she got it done. I have picture proof. I’ve reached out to the customer service number, and someone was supposed to call me TH

I had a blowout with Doresy and she is AWESOME. My hair has never looked so voluminous. The best blowout ever ever ever. I LOVED what she did!! She also put strip lashes on for me and they looked fab.

Since there is no review portion on my receipt I will come here like a Karen. I already have a hard time going into make up stores because I have no idea what I’m doing. I was looking for a concealer (didn’t know what I wanted) for 30-45 minutes. I was going back and forth, not knowing what I needed. I was looking for people to help me. When I saw workers they were standing in a circle talking to each other, I made eye contact with who looked like the manager but they all scattered when I approached. I was eyed by security the WHOLE I time was there, honestly I probably looked crazy because I was sweating trying to find what I needed. I finally got the courage to ask someone for help. The sweet lady who helped me was awesome. I was so excited because I finally had what I came there for aft

I had such a great experience at Ulta today! In the past, no friendly person asks to assist me at this location. Today Brittany was so friendly and helpful! She checked on me multiple times and helped me pick out makeup that went with my skin tone. The woman that checked me out was also super friendly. My experience was a very pleasant surprise in this day and age of bad customer service.